Working with the world-famous Roger Gracie Academy HQ in London, with the challenge of developing the relationships between the Academy and new and existing members.
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Content Creation - Reels, Stories, Posts
Class Guides
Brand consistency
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Increased followers by 150% from 16k to 44k users and counting.
Increased engagement by +500%
Positive NPS Scores and Google Ratings
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Customer Service/Operations support including process improvement.
Printed collateral
Increased staff efficiency by digitising processes including visitor management system.
Created welcome packs for new members.